MASTERING THE ART OF PRESENCE & INFLUENCE

Objective:

• Cultivate deep listening and empathy to build stronger professional relationships
• Influence peers, stakeholders, and teams through strategic communication techniques
• Lead informed, collaborative, and confident decision-making processes
• Structure and deliver engaging presentations with executive presence
• Build mutually beneficial outcomes through effective negotiation and consensus-building skills

Content:

The Link Between Influence and Relationships

• Understanding the characteristics required to influence others effectively
• Recognizing where people are on the change curve
• Identifying common barriers to influencing others
• Adapting communication to different learning styles
• Understanding the brain’s fight, flight, or freeze response
• Recognizing unconscious bias and information filtering
• Understanding different behavioural styles
• Using emotional intelligence to strengthen influence

Building Your Personal Effectiveness Toolkit

• Understanding and applying the Influence Model
• Exploring the critical elements of effective influence
• Developing active listening skills
• Asking better questions to gain deeper understanding
• Building flexibility into ideas and proposals
• Influencing workplace decision-making
• Using practical decision-making tools to improve outcomes

Negotiation in Practice

• Understanding what negotiation is and is not
• Fundamentals of successful negotiation
• Applying negotiation skills in business and everyday situations
• Understanding negotiation parameters and objectives
• Preparing effectively for negotiations
• Identifying negotiable variables and trade-offs
• Applying the Walk Away Point (WAP) principle

Delivering High-Impact Presentations

• Characteristics of memorable presentations and speeches
• Presentation best practices and professional techniques
• Using the INTRO formula to structure presentations
• Using voice, tone, and intonation for greater impact
• Applying effective non-verbal communication techniques
• PowerPoint best practices and common mistakes to avoid
• Using storytelling and visualization to engage audiences
• Managing presentation nerves with confidence
• Developing a personal vocal improvement checklist

Building Your Sphere of Influence

• Understanding the concept of the sphere of influence
• Creating a personal influence map
• Selecting and applying appropriate influencing tactics
• Developing a practical workplace action plan
• Building a personal resource library for continuous development

Who Should Attend?

• Project Managers
• Marketing Professionals
• Senior Business Leaders
• Team Leaders, Supervisors, and Managers
• Professionals responsible for leading or managing teams
• Sales Professionals seeking to increase their influence with clients
• Business Professionals looking to expand their sphere of influence
• Professionals who collaborate across multiple business functions