Customer Service Management

Customer Service for the Public Sectors

Upcoming Batches Available
3rd - 6th Feb, 2026
5th -8th May, 2026
1st -4th Sept, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Advanced Customer Service Skills Training

Upcoming Batches Available
1st -4th Sept, 2026
1st – 4th Dec, 2026
13th -16th April, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

The Complete Course in Public Relations Management

Upcoming Batches Available
12th -15th May, 2026
18th -21st Aug, 2026
8th – 11th Dec, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Mastering Protocol Management

Upcoming Batches Available
2nd – 5th June, 2026
8th -11th Sept, 2026
12th – 15th Jan, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Digital Marketing Essentials

Upcoming Batches Available
16th -19th June, 2026
22nd -25th Sept, 2026
26th -29th Jan, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Social Media Marketing and Networking

Upcoming Batches Available
23rd -26th June,2026
28th – 30th Sept, 2026
2nd -5th Feb, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Achieving Operational Excellence Through People

Upcoming Batches Available
7th -10th July, 2026
13th -16th Oct, 2026
15th – 19th Feb, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Customer Focused Management

Upcoming Batches Available
21st -24th July, 2026
27th -30th Oct, 2026
2rd -5th Mar, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Customer Management Strategies for Retention & Growth

Upcoming Batches Available
4th -7th Aug, 2026
10th -13th Nov, 2026
22nd -25th Mar, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Strategic Sales Mastery for Transportation Leaders

Upcoming Batches Available
19th -22nd May, 2026
1st -4th Sept, 2026
15th -18th Dec, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Building and Sustaining a Positive Public Image

Upcoming Batches Available
8th -11th June, 2026
15th - 18th Sept, 2026
19th -22nd Jan, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Advanced Customer Service Management

Upcoming Batches Available
23rd -26th June,2026
28th – 30th Sept, 2026
2nd -5th Feb, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Delivering Excellent Customer Service

Upcoming Batches Available
30th June 3rd July,2026
6th -9th Oct, 2026
9th – 12th Feb, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Measuring and Managing Customer Satisfaction

Upcoming Batches Available
14th – 17th July, 2026
20th -23rd Oct,2026
23rd -26th Feb, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Customer Profiling Techniques & Procedures

Upcoming Batches Available
28th -31st July, 2026
3rd -6th Nov, 2026
16th – 19th Mar, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Customer Experience Management Training Course

Upcoming Batches Available
11th -14th Aug, 2026
17th -20th Nov, 2026
30th Mar – 2nd April, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Customer Retention and Loyalty Training

Upcoming Batches Available
18th -21st Aug, 2026
24th -27th Nov, 2026
6th – 9th April, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

ACHIEVING CUSTOMER SERVICE EXCELLENCE

Upcoming Batches Available
17th -20th Feb,2026
19th -22nd May, 2026
15th – 18th Sept, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

CREATIVE RETAIL SELLING AND VISUAL MERCHANDISING

Upcoming Batches Available
3rd -6th Mar,2026
8th -11th June, 2026
28th – 30th Sept, 20266
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Conversational leadership

Upcoming Batches Available
27th -30th April, 2026
4th -7th Aug, 2026
24th -27th Nov, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

RETAIL CUSTOMER EXPERIENCE BEST PRACTICES

Upcoming Batches Available
25th – 27th Mar, 2026
30th June 3rd July,2026
20th -23rd Oct,2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

BUSINESS ETIQUETTE AND PROTOCOL

Upcoming Batches Available
21st – 24th April, 2026
28th -31st July, 2026
17th -20th Nov, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

PUBLIC RELATIONS AND CORPORATE COMMUNICATIONS

Upcoming Batches Available
5th -8th May, 2026
11th -14th Aug, 2026
1st – 4th Dec, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

Advanced Customer Service Skills Training

Upcoming Batches Available
1st -4th Sept, 2026
1st – 4th Dec, 2026
13th -16th April, 2027
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

CUSTOMER ACQUISITION & RETENTION STRATEGIES

Upcoming Batches Available
25th – 27th Feb,2026
2nd - 5th June, 2026
22nd -25th Sept, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

CUSTOMER SERVICE EXCELLENCE

Upcoming Batches Available
10th -13th Mar, 2026
16th -19th June, 2026
6th -9th Oct, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) BEST PRACTICES

Upcoming Batches Available
30th Mar - 2nd April, 2026
7th -10th July, 2026
27th -30th Oct, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

CUSTOMER EXPERIENCE MANAGEMENT STRATEGIES

Upcoming Batches Available
30th Mar 2nd April, 2026
7th -10th July, 2026
27th -30th Oct, 2026
Course Fee:
Delivery: Virtual and in-person sessions

MANAGING SERVICE QUALITY AND CUSTOMER SATISFACTION

Upcoming Batches Available
27th -30th April, 2026
4th -7th Aug, 2026
24th -27th Nov, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions

THE COMPLETE COURSE IN PUBLIC RELATIONS MANAGEMENT

Upcoming Batches Available
12th -15th May, 2026
18th -21st Aug, 2026
8th – 11th Dec, 2026
Course Fee: ₦285,000
Delivery: Virtual and in-person sessions