MANAGING VENDOR QUALIFICATION, PERFORMANCE & CONTRACT COMPLIANCE

Objective:

• Develop collaborative and productive relationships with suppliers and vendors
• Understand how vendors create value and contribute to organizational objectives
• Apply effective supplier qualification and evaluation processes
• Match customer requirements with appropriate supplier segmentation strategies
• Develop meaningful supplier performance measures and Key Performance Indicators (KPIs)
• Use supplier performance results to drive continuous improvement and contract compliance

Content:

Vendor Qualification and Approved Supplier Management

• Understanding the difference between suppliers and vendors
• Defining procurement goals and objectives
• Engaging end-users in the supplier management process
• Developing supplier selection criteria
• Creating and maintaining an approved supplier list
• Supplier segmentation and classification

Supplier Evaluation and Assessment

• Designing and using supplier pre-qualification questionnaires
• Supplier evaluation techniques and methodologies
• Assessing supplier quality management systems
• Conducting supplier assessments and audits
• Supplier certification processes
• Understanding ISO certification requirements
• Establishing supplier acceptance criteria

Measuring Supplier Performance

• Aligning supplier objectives with organizational goals
• Characteristics of an effective supplier performance measurement system
• Developing supplier performance management frameworks
• Supplier performance metrics and Key Performance Indicators (KPIs)
• Implementing supplier performance monitoring systems

Evaluating Supplier Performance Results

• Rating individual supplier performance
• Ranking suppliers based on performance outcomes
• Communicating supplier performance results effectively
• Recognizing and rewarding high-performing suppliers
• Implementing supplier recognition programmes
• Corrective action planning and performance improvement

Contract Compliance and Remedies for Breach

• Understanding what constitutes a breach of contract
• Types of contractual breaches
• Legal and commercial remedies for contract breaches
• Determining the quantum of damages
• Liquidated and equitable damages
• Court injunctions and other legal remedies

Who Should Attend?

• Contracts, Procurement, and Project Management Professionals
• Engineering, Operations, Quality Assurance, and Maintenance Personnel
• Contract Administrators and Supply Chain Professionals
• Purchasing and Vendor Management Specialists
• Professionals involved in sourcing materials, equipment, parts, and services
• Anyone seeking to improve supplier performance, contract compliance, and vendor management outcomes