MANAGING AND LEADING IN A MULTI - CULTURAL WORKPLACE COURSE

Objective:

• Improve Cultural Intelligence (CI) to communicate and collaborate effectively across diverse cultures
• Understand the key cultural value dimensions and their impact on leadership, communication, and management
• Recognize the influence of stereotypes and develop strategies to reduce bias in the workplace
• Build a compelling business case for diversity and inclusion within organizations
• Develop the leadership skills required to manage cross-functional and multicultural teams successfully

Content:

Understanding Culture

• Defining culture and its influence on organizational performance
• Understanding and developing Cultural Intelligence (CI)
• Exploring the seven prominent levels of culture
• Applying Hofstede’s cultural value dimensions
• Understanding globalization and its impact on business

The Psychology of Culture

• Principles of cross-cultural communication
• Recognizing and overcoming stereotypes and unconscious bias
• Understanding the relationship between motivation and culture
• Interpreting body language across different cultures
• Applying cross-cultural negotiation techniques

Leadership in a Global Organization

• Transformational and transactional leadership approaches
• Developing a global leadership mindset
• Managing effectively in multinational organizations
• Leading multicultural teams
• Understanding the influence of culture on decision-making

Managing Diverse Teams

• Building the business case for cultural diversity and inclusion
• Managing cross-functional teams effectively
• Developing interpersonal skills for diverse team leadership
• Leading multinational teams to achieve organizational goals
• Designing and implementing nationalization programmes

Current Issues in International Business

• Innovation and the influence of culture
• Understanding why international assignments fail
• Managing culture shock and global workforce challenges
• Addressing international human resource management issues
• Developing a personal action plan for leading in multicultural environments

For Whom:

• Business Leaders and Executives
• Managers and Supervisors
• Human Resources Professionals
• Project Managers and Team Leaders
• Professionals working in multinational or multicultural organizations
• Anyone responsible for leading, managing, or collaborating with diverse teams