LEADERSHIP AND MANAGEMENT MASTERCLASS

Objective:

• Build confidence and develop essential leadership and management skills
• Improve planning, productivity, efficiency, and workplace effectiveness through proven management practices
• Develop authentic leadership qualities that inspire and motivate others
• Enhance communication, interpersonal, and people management skills
• Apply practical leadership techniques to manage difficult situations and workplace challenges
• Strengthen decision-making, coaching, and performance management capabilities
• Develop strategies for continuous personal and professional development
• Create a practical action plan to improve leadership performance and organizational impact

Content:

Personal Leadership and Self-Management

• Understanding self-leadership principles
• Identifying preferred behavioural styles
• Managing emotions and developing emotional resilience
• Building interpersonal skills and professional relationships
• Changing perceptions to improve leadership effectiveness
• Understanding the relationship between management and leadership
• Developing a continuous learning mindset
• Applying leadership concepts to real workplace challenges

Influential Leadership and Communication

• Developing the mindset of influential leaders
• Using verbal and non-verbal communication effectively
• Building influence through active listening
• Managing personality differences and workplace relationships
• Influencing peers, managers, and stakeholders
• Managing difficult people and conflicting goals
• Setting and achieving SMART goals

Prioritisation, Delegation and Time Management

• Delegating responsibilities and empowering others
• Prioritising high-value and income-producing activities
• Setting personal and professional goals
• Managing work through effective delegation
• Applying batching techniques to improve productivity
• Balancing urgent and important priorities

Presentation and Public Speaking Skills

• Managing confidence and presentation anxiety
• Structuring effective presentations
• Developing clear presentation objectives and SMART outcomes
• Improving voice, accent, and modulation
• Using presentation technology and visual aids effectively
• Applying persuasive communication techniques and compelling calls to action

Leadership, Motivation and Organizational Effectiveness

• Understanding ethical leadership and professional integrity
• Applying negotiation and persuasion techniques
• Building trust and credibility
• Motivating individuals and teams
• Managing performance through appraisal and recognition
• Balancing leadership responsibilities with personal effectiveness

Human Resource Management and Organizational Culture

• Creating a learning and development culture
• Managing team dynamics and collaboration
• Understanding organizational culture, values, and vision
• Applying the fundamentals of human resource management
• Conducting training needs analysis
• Planning, delivering, and evaluating effective training programmes
• Supporting employee onboarding and development

Lean Thinking and Continuous Improvement

• Understanding Lean principles and terminology
• Applying the PREPEC improvement process
• Conducting root cause analysis
• Creating process maps for operational improvement
• Managing change and implementing improvement initiatives
• Developing project plans and Gantt charts
• Establishing effective control and monitoring mechanisms

The Manager as a Coach

• Creating a lasting leadership legacy
• Conducting effective coaching conversations
• Developing a personal coaching style
• Creating personalized learning and development plans
• Building long-term, productive workplace relationships

For Whom:

• Managers and Supervisors
• Team Leaders and Department Heads
• Project Managers and Business Professionals
• Human Resources and Learning & Development Professionals
• Professionals preparing for leadership and management responsibilities
• Anyone seeking to strengthen their leadership, management, communication, and coaching capabilities