Leadership and Management Masterclass

Objective:

By the end of this Leadership and Management Masterclass, delegates will:

• Be aware of the differences between management and leadership skills
• Be more confident and skilled in the demands required of their role
• Be aware of how to motivate, influence and communicate with varied individuals and teams
• Be skilled in key elements of authentic leadership such as trust, vision, respect and interpersonal communication
• Have the skills to organize, motivate and galvanize work teams to operate more effectively

Content:

Managing Myself as a Leader

• Importance of Perception
• Intrapersonal & Interpersonal Skills for Leaders
• Your Preferred Behavioral Style
• Understanding The Model for Leadership
• Removing Emotional Blind-Spots

Leading a Team

• Dealing with Others
• Understanding The Stages of Human Development
• Optimizing The Leader's Natural Strengths
• Understanding Team Processes
• Building Effective Teams

Innovative Leadership

• Openness to Innovative Ideas
• Divergent Thinking Skills
• Removing Blocks to Creativity
• Understanding The Creative Process

Communication For Leaders

• The Positive Influence of Listening
• Sharpening Your Listening Skills
• Body Language
• Inspiring and Guiding Others
• Handling Stress Appropriately

Imparting Leadership Values

• Leading by Example
• Resilience For Sacrificial Leadership
• Intentionality For Self-Motivation
• Interpersonal Connections For Persuasive Leadership
• Integrity For Accountable Leadership

The Manager as a Strategist

• The purpose of organizations
• Stakeholder Analysis
• Motivation and the importance of context
• The challenge of thriving in a VUCA world
• More change is coming and it’s much bigger and more impactful than you think!
• Strategic performance drivers
• The physiology and biology of leadership
• Strategy vs. Values: The greatest impact on performance

The Manager as a Coach

• Leadership, coaching and mentoring compared
• Diagnosis and evaluation of personal leadership styles
• Delegation, empowerment and the importance of trust
• Coaching case study: Understanding the goals
• The Impact of Relationships on Trust
• Impacting Performance by raising Expectations
• Effective Coaching Meetings
• Knowing what role to play: sounding board, facilitator or advisor

The Manager as Team Leader

• Teamwork Best Practices
• Creating a High-Performance Team
• Empowerment and its Link to Performance
• Team Decision Making: When and How to Achieve a Consensus
• Performance Measurement
• The 4 Stages of Team Development
• Team-Building Techniques
• Recognition and Reward

The Manager as the Project Team Facilitator

• Elements of successful projects
• People dynamics in a project team as compared to a permanent team
• Meetings: The #1 Time Waster
• Reducing Meeting Times by 50% and more
• The Role of the Facilitator
• The 5 Types of Meetings
• Creating an Agenda that Focuses on Process and Content
• Dealing with Dysfunctional Meeting Behaviors
• Encouraging Creativity and Innovation
• Ensu