Interviewing, Selection & Recruitment Skills

Objective:

• Review the range of options available when considering recruitment
• Design effective job descriptions and person specifications
• Write effective interview questions
• Design recruitment activities
• Develop practical skills in interviewing techniques
• Make a confident selection decision
• Plan and implement action plans for yourself and individuals/managers involved in the manpower planning process

Content:

Key Skills in Recruitment and Selection

• Do you really need to recruit? Alternatives considered
• Designing effective job descriptions and person specifications
• Distinguishing between essential and desirable criteria
• Measuring competence – how to decide if the applicant meets the requirements

Designing Effective Recruitment and Selection Exercises

• Exploring the options for designing recruitment and selection exercises
• Identifying different types of interview questions including knowledge and competency
• Writing and assessing scenario-based questions and activities
• The role of probing questions
• Testing out interview questions

Designing Assessment Centre Activities

• Developing knowledge-based tests
• The role of psychometric tests
• Designing and assessing practical activities
• Designing and assessing group activities
• Feeding this information into the selection process

Practical Interviewing Skills and Practice

• How to re-recruit your keepers
• Sharpen your insights into everyone to manage them effectively
• Keeping the team intact by ‘re-recruiting’ those who are the key players
• Aim to capture their spirit and put some fire into their feelings to ensure they stay emotionally engaged

Making the Selection Decision

• High-performance teams are disciplined, so set high standards and defend them
• Aim for excellence to build pride, esprit de corps, and cohesiveness
• How to keep things organized and hold others accountable for all their assigned tasks
• Lay down clear rules that have teeth and know how to enforce them fairly
• Spend freely with ‘Soft’ currency – these are your psychological paychecks
• Point your team toward ‘Magnetic North’ – unite the group with a keen sense of mission that’s somewhere special