Facilitation Management Strategies: Art of Mastering Facilitation Skills

Objective:

• Identify the key task for effective facilitation
• Confront and overcome difficult situations
• Evaluate the outcomes of the facilitation process
• Understand the facilitator role and basic principles of group processes
• Plan and structure an effective small group session, paying attention to helpful structures and interventions before, during, and after a group event
• Use a variety of methods to direct and guide groups
• Identify and flex your facilitation style with self-awareness, authority, and presence
• Develop strategies for managing dynamics in diverse cross-cultural and intergenerational groups
• Accurately and skillfully capture and summarize information or actions

Content:

What is Management and its Relationship with People

• People Management
  • Leadership/management styles – 3 different decision-making styles
  • Impact of the above to dealing with people and issues: case exercise & discussion
  • How to build passion and commitment toward a common goal
  • Decision making and results!

How to Tie the Entrepreneurial Spirit to Management and Leadership

• Business Acumen and Entrepreneurial Spirit
  • Definition of an entrepreneur
  • Famous corporate cases: successes and flops
  • Identification of opportunities
  • Risk management with PESTEL factors

What are System and Creative Thinking?

• System Thinking
  • Definition: what is it?
  • How to use system thinking to handle problems and challenges
  • Look at the complexity of key issues, problems, and opportunities to affect actions
• Think Out of the Box
  • Case discussion: interview logic and analytical thinking
  • Differences between critical, analytical & creative thinking
  • Example of “out of box” case
  • Creative techniques
  • How to influence people and manage change

Influencing Skills

• A look at organizational politics: power and influence
• Major influencing techniques (5 techniques) and how to apply
• Pros and cons of each

Managing Change

• Why people resist change and what to do about it
• How to develop a long-range course of action or set of goals to align with the organization’s vision
• Linking to Talent Management: ensuring that people with the right skills and motivations meet business needs

Managing Team, Stakeholders and Behavioral Modification

• Building Relationships and Stakeholder Management
  • Team working
  • Stakeholder analysis and management to deal with issues
• Ability to Motivate
  • What is motivation? What makes people move or tick?
  • A look at motivation “on the street”: spare the theories like Maslow, Herzberg, McGregor, Skinner