Creative Thinking for HR

Objective:

Participants attending the Creative Thinking for HR training course will:

• Assess their own thinking and communicating style preferences through a variety of critical thinking, creative thinking, and design thinking tools
• Appreciate the vital importance that communication and active listening have in building a sustainable environment, where dispassionate measurement and assessment, coupled with critical and creative thinking are consistently taken
• Have obtained the necessary skills to make better business decisions
• Recognize the difference between solving problems and finding solutions
• Takeaway a toolkit of creative and design thinking techniques to enable them to cope with the challenges which lie ahead

Content:

Identifying Potential Risks and Future Problems

• Identify potential risks and future problems that may arise from company decisions related to employees and from applying exceptions
• Recognize appropriate questions during investigations to gather relevant information and avoid irrelevant details to critically evaluate a situation
• Managing the risk
• Decision making applied
• Establishing the right climate

Critical Thinking Models & Process

• Use the Critical Thinking Process to gather and interpret relevant information and come to well-reasoned conclusions and solutions
• Idea generation and problem-solving
• Influencing for success – a critical evaluation of our preferred style of influencing
• Developing a Stakeholder Analysis – Power versus Influence
• The steps for effective problem solving and decision making – using several different models

Clarifying the Reality - Visualization and