Conversational Leadership

Objective:

The main skills that participants will gain from this Conversational Leadership training course are:

• Develop highly efficient communication strategies
• Gain advanced-level Emotional Intelligence (EQ) skills
• Learn how to connect with key stakeholders

Content:

Conversational Leadership

• What is conversational leadership
• The transformative power of conversational leadership
• Who’s talking? Knowing yourself and your conversational style
• Beyond conversing: Building trust, respect and loyalty

Emotional Intelligence: The Bedrock of Conversational Success

• Emotional Intelligence - the foundation of every conversation
• EQ and ‘Conversational Intelligence’ - the parallels
• HACs - tapping into the power of honest, authentic conversations
• EQ and organizational culture

Influencing, Persuading and Inspiring Others Through Conversation

• Transactional Analysis (TA) - navigating power dynamics in your conversations
• Conversational approaches to influencing and persuading
• Inspirational, transformational and conversational leadership: the parallels
• Effective Stakeholder conversations

Conversations to Foster Agility, Creativity and Innovation

• Creating mechanisms for creative problem solving through conversation
• The power of conversation in creating an agile organisation
• Walk the talk: the power of role modelling
• Effective decision making: quality data, quality conversations and speed of execution

Applying Conversational Strategies

• Developing performance through team conversations
• Essential conversations when leading change and transformation
• Leveraging coaching conversations