Advanced Emotional Intelligence

Objective:

By the end of this Advanced Emotional Intelligence training course, you will be able to:

• Develop emotional excellence in yourself and in others
• Create a work culture where employees feel they add value
• Motivate employees effectively
• Develop positive eustress in your life
• Develop a healthy work-life balance
• Nurture teamwork among your employees
• Break communication barriers
• Create positive relationships

Content:

Advanced Understanding of Emotional Intelligence and Emotional Excellence

• History of Emotional Intelligence
• Emotional Intelligence (EI) Defined and Applied at Work
• Emotional Intelligence Blueprint
• Developing Optimism and Overcoming Pessimism
• Validating Emotions in Ourselves and Others
• Applying Emotional Excellence at Work

Understanding and Managing Emotional Stress, Anxiety & Depression

• Understanding Emotional Stress
• Stressors On Our Lives
• Anxiety and Depression
• Recognizing Anxiety Disorders
• Dealing with post-traumatic stress disorder
• Managing Depression

Understanding Human Development for Building a Healthy Self-Esteem

• Understanding Healthy Human Development
• Applying Erikson’s Stages of Psychosocial Development
• Improving Self-esteem
• Understanding Our Inner Dialogue
• The Power of Thought
• Create What You Want

Emotionally Excellent Relational Skills

• Creating Positive Relationships
• Growing Our Self-awareness
• Breaking Communication Barriers
• Applying Effective Communication Strategies
• Frames of Reference
• Creating Synergy in Teams

Emotional Excellence for Work-Life Balance

• Eustress and How It Affects Us
• Building a Solid Foundation
• Mental Strategies
• Managing Distress at Work
• Holistic Management of Negative Stress
• Developing an Action Plan