ADVANCED COMMUNICATION AND INTERPERSONAL SKILLS COURSE

Objective:

• Develop greater self-awareness by understanding and managing thoughts, beliefs, focus, and actions
• Recognize the influence of personal values on leadership and decision-making
• Build confidence, enthusiasm, resilience, and courage to enhance professional effectiveness
• Apply advanced communication techniques to strengthen interpersonal relationships and influence
• Enhance personal leadership capabilities through emotional intelligence and situational leadership
• Project a confident and professional leadership presence in presentations, meetings, and organizational interactions

Content:

Self-Mastery, Reality and Responsibility

• Managing thoughts and actions for personal effectiveness
• Shifting mindsets to achieve personal and professional success
• Understanding the emotional loop and the shadow of leadership
• Taking responsibility to gain greater influence and personal freedom
• Recognizing the power of beliefs in shaping behaviour
• Developing persistence, resilience, and courage

Achieving Your Vision

• Understanding how personal values influence leadership
• Aligning values with purpose and professional goals
• Creating a compelling personal vision
• Maintaining focus on outcome-based objectives
• Strengthening positive beliefs and self-confidence
• Building enthusiasm and maintaining personal integrity

Advanced Communication Skills

• Communicating with purpose and intention
• Understanding communication barriers and how to overcome them
• Building rapport through active listening techniques
• Planning and delivering effective oral communication
• Strengthening verbal and non-verbal communication skills
• Developing a confident and influential communication style
• Adapting communication to different personalities and communication styles

Leadership and Emotional Intelligence

• Understanding the role of emotional intelligence in leadership
• Developing self-awareness, empathy, motivation, and social skills
• Applying modern empowerment and leadership approaches
• Recognizing essential 21st-century leadership competencies
• Understanding institutional and interactive leadership models
• Distinguishing leadership from management
• Applying situational leadership techniques
• Exploring the 4 Es of leadership: Energy, Excite, Edge, and Execute
• Learning leadership principles from Jack Welch
• Understanding key theories of motivation

The Public Face of the Mature Leader

• Delivering confident and impactful presentations
• Influencing others through vision and shared purpose
• Using logical reasoning to strengthen persuasion
• Building influence through genuine people-oriented leadership
• Demonstrating personal power and executive presence in communication
• Overcoming self-limiting beliefs and barriers to success
• Planning and facilitating productive meetings

For Whom:

• Senior Managers and Executives
• Team Leaders and Supervisors
• Project Managers
• Human Resources and Administrative Professionals
• Professionals seeking to strengthen their communication, leadership, and interpersonal effectiveness
• Anyone aspiring to build greater confidence, influence, and executive presence in the workplace